Privacy Policy

Effective Date: Aug 9, 2025

At Virtual Secretaries LLC your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI-powered chatbot and voice assistant services (the “Services”) and visit our website.

1. Information We Collect

a. Personal Information:
When you sign up for or use our Services, we may collect personally identifiable information such as your name, email address, company name, billing information, and other contact details.

b. Usage Data:
We collect data on how you interact with our Services, including chat logs, call recordings (if applicable), preferences, and usage patterns to improve and personalize your experience.

c. Technical Data:
This includes IP addresses, browser types, device information, operating system, and other technical details when you visit our website or use the Services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services.

  • Customize and improve your experience with personalized AI agent responses.

  • Communicate with you regarding updates, support, billing, and marketing (with your consent).

  • Monitor and analyze usage to enhance service quality and security.

  • Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Trusted vendors who assist in operating our business (e.g., payment processors, cloud hosting). They are obligated to keep your data confidential.

  • Legal Compliance: When required by law, legal process, or to protect our rights and property.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain processing of your data.

  • Withdraw consent where applicable.

  • Receive a copy of your data in a portable format.

To exercise these rights, please contact us at [email address].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children’s Privacy

Our Services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where we operate. By using our Services, you consent to the transfer of your information to these locations, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Virtual Secretaries LLC
Email: help@virtualsecretaries.org

Thank you for trusting Virtual Secretaries with your privacy. We are committed to protecting your information and delivering secure, reliable AI assistant services.